Frequently Asked Questions
Everything you need to know about sleeping on a cloud.
How long is the sleep trial for a Puffy Mattress?
Every Puffy Mattress comes with a 101-night sleep trial. We recommend sleeping on your new mattress for at least 30 nights to allow your body to adjust to the premium memory foam support.
Does the Puffy Mattress come with a warranty?
Yes, we offer a Lifetime Warranty. This covers any permanent indentations greater than 1.5 inches and manufacturing defects for as long as you own the mattress.
What kind of bed frame or base can I use?
Puffy mattresses are designed to work on any flat, sturdy surface. This includes box springs, slatted frames (with slats no more than 4 inches apart), platform beds, and even adjustable bases.
How is the mattress shipped and how long does it take?
Your mattress is compressed and shipped in a box via FedEx. Shipping is free within the contiguous United States, and most orders arrive within 2 to 5 business days.
Is the Puffy Mattress cover washable?
Yes, our mattresses feature a Grip Base Cover that is zip-off and machine washable, making it easy to keep your sleeping environment clean and allergen-free.
Where are Puffy mattresses manufactured?
All Puffy mattresses are proudly designed and manufactured in the USA using high-quality, CertiPUR-US® certified foams.